Shipping Policy

1) Delivery Time

We provide reliable shipping service throughout the United States with multiple speed options. Once your order is shipped, you will receive a tracking code and shipping instructions via email.

Shipping Option	Delivery Time	Cost
Standard Shipping	8-12 working days	$8.99 (Free on orders over $100)
Express Shipping	4-8 working days	$18.99

*Time is counted by working days.

FREE SHIPPING ON ORDERS OVER $100

2) Order Processing Time

General items: We generally process and ship these orders within 1-3 business days. Orders placed during weekends or on holidays will process on the next consecutive business day. If the item you ordered is out of stock, we will email you the best available option.

Handmade items: To ensure each handmade product's quality and the materials' freshness, we reserve up to 2 weeks for every artisan. Please expect up to two weeks of production and processing time before shipping.

*All Express orders will be prioritized for production, which usually only takes 1-3 working days before shipping.

RETURNS

Please check if the product is damaged after receiving the package.
If the product packaging is not damaged, we can provide a fast return and refund service. For all return-related matters, please contact us at info@maison-claire.com